/ Resources / Knowledge Base / Loyalty / What is Resend Code button?

What is Resend Code button?

Team Sapaad
December 8, 2025
Loyalty

For Walk-In and Dine-In customers looking to redeem loyalty on their order, a 4-digit redemption code is instantly sent to the customer’s mobile phone by SMS. If there happens to be a delay in receiving the code, your restaurant staff can resend the redemption code to the customer by simply clicking the Resend Code button.

For Home Delivery customers, your restaurant staff can send the redemption code via SMS. The Resend Code button is available on the CRM order confirmation screen; home delivery customers can instantly receive the loyalty redemption code via SMS.

Did you find this article helpful?

out of people found this article helpful so far

Be the first to provide feedback on this article

15k+ of restaurants worldwide trust Sapaad

Get started with Sapaad today.

Experience our platform in action and discover how it can solve your real challenges. Fill out the form and we'll schedule a personalized demo. No credit card required, cancel anytime.

👋 Let’s schedule your free demo