/ Resources / Knowledge Base / Deliveroo Connect / I'm not receiving orders from Deliveroo. What should I do?

I'm not receiving orders from Deliveroo. What should I do?

Team Sapaad
December 8, 2025
Deliveroo Connect

If you’re not receiving orders from Deliveroo, contact your Deliveroo Account Manager to check if the correct locations and menu items have been mapped with the correct Item IDs.

Did you find this article helpful?

out of people found this article helpful so far

Be the first to provide feedback on this article

15k+ of restaurants worldwide trust Sapaad

Get started with Sapaad today.

Experience our platform in action and discover how it can solve your real challenges. Fill out the form and we'll schedule a personalized demo. No credit card required, cancel anytime.

👋 Let’s schedule your free demo