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Sales Development Representative

Full-Time
Sales
India, Philippines

WHO WE ARE

Sapaad is a global leader in all-in-one unified commerce platforms, dedicated to delivering world-class software solutions. Its flagship product, Sapaad, has seen tremendous success in the last decade, with thousands of customers worldwide, and many more signing on.

Driven by a team of passionate developers and designers, Sapaad is constantly innovating, introducing cutting-edge features that reshape the industry. Headquartered in Singapore, with offices across five countries, Sapaad is backed by technology veterans with deep expertise in web, mobility, and ecommerce, making it a key player in the tech landscape.

THE OPPORTUNITY

This role is designed for experienced Sales Development Representatives who understand that inbound leads are not just volume—they are high-intent opportunities that demand speed, precision, and ownership.

If you’ve consistently ensured that no lead goes cold under your watch and have a track record of advancing prospects significantly through the funnel before handoff, this role is for you.

At Sapaad, you won’t be doing routine telecalling. You’ll be engaging with serious business owners and decision-makers—restaurant entrepreneurs who are actively exploring solutions to grow their business.

Your role is to capture intent, build momentum, and elevate every interaction—so that by the time a lead is passed on, it is already well-qualified, engaged, and primed for conversion.

This is a career-defining opportunity to grow within a global SaaS organization and be part of a high-performance sales culture.

THE RESPONSIBILITIES

  • Take full ownership of inbound lead management, ensuring rapid response times and zero lead leakage
  • Engage with restaurant owners and decision-makers via calls, emails, and digital channels
  • Qualify leads with depth—understanding business needs, urgency, and decision criteria
  • Build strong early-stage relationships and progress leads meaningfully through the funnel
  • Maintain a highly organized and active pipeline with consistent follow-ups
  • Schedule and coordinate high-quality product demos for Business Development Managers
  • Collaborate closely with the sales team to ensure seamless handover of sales-ready opportunities

QUALIFICATIONS & SKILLS REQUIRED

Non-negotiables:

  • Proven track record in inbound sales or SDR roles with measurable outcomes
  • Ability to manage high-volume inbound pipelines without compromising quality
  • Strong ownership mindset — you treat every lead as a potential win
  • Excellent English communication skills with clarity and confidence
  • High responsiveness and urgency in engaging prospects

What we’re looking for:

  • 2–5 years of experience in SDR/BDR or inbound sales roles
  • Demonstrated ability to move leads significantly through the funnel (not just qualify and pass)
  • Strong conversational skills across phone, email, and virtual platforms
  • Highly organized with exceptional follow-through — no missed opportunities
  • Self-driven, proactive, and performance-oriented

Nice to have:

  • Experience in SaaS or technology sales environments
  • Familiarity with CRM tools (e.g., HubSpot) and pipeline management
  • Exposure to fast-paced, target-driven sales teams
  • Proficiency in Hindi or other regional languages (advantage for engaging local markets)

Apply now

Start your Sapaad journey










    CV / Resume

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    Team's growth stories

    Clint Floyd

    I’ve been a part of Sapaad’s growth from its inception into the incredibly strong product it is today, and I’m proud to see that it’s still evolving!

    I’ve gained so much at Sapaad, from product design to the intricacies of the F&B industry, and I’ve grown both professionally and personally. Most importantly, I’ve learned how important it is to do work you’re proud of, and my work at Sapaad makes me proud.

    Clint Floyd
    Lead Designer
    Dominic Chettiar

    Sapaad has provided me opportunities to learn new things, meet new people, and handle complex projects. The support and the empowerment provided by Sapaad is what motivates me every day to face new challenges and solve customer problems. Sapaad has been an integral part of my life both on a professional and personal front.

    Dominic Chettiar
    Operations
    Jude Jana

    Being part of Sapaad for over 4 years has been nothing short of inspiring! I started my journey as a Product Specialist, and today I proudly serve as Sales Manager across KSA, Qatar, Oman, and Bahrain, a path filled with growth, learning, and incredible teamwork.

    Working at Sapaad has truly been an extraordinary journey! Every day feels meaningful because we’re not just selling a product, we’re helping restaurants grow, solve real challenges, and succeed. What I love most is the energy, the passion, and the genuine care everyone brings to the table.

    Sapaad is a place where ideas matter, passion is celebrated, and people truly make a difference. It’s not just a workplace, it’s a family that inspires me to give my best, grow with purpose, and believe in what we do.

    Jude Jana
    Sales Manager
    Mayel Guevarra

    Sapaad has been a great place for me to grow, take on responsibility, and become more accountable. This company has provided me with a platform to learn, evolve, and constantly evaluate my growth. I’m especially proud that my role has challenged me, not just to create animations, but also to understand the F&B industry more deeply, step up to lead my team, and enjoy real creative freedom. Above all, I’m proud of the work I do here.

    Mayel Guevarra
    Content
    Armie

    I'm so grateful for the trust and support the company has given me as a creative. I’ve learned so much since I started working here, and I feel encouraged to grow and get better every single day. I feel so lucky to work with such amazing teammates who share the same love for food and restaurants.

    Armie
    Senior Copywriter
    Fahmi

    Over my 5 years at Sapaad, I’ve seen how quality is valued at every stage of the product journey. I’ve found Sapaad to be a place that values innovation and empowers its employees with the freedom and support to bring new ideas to the table, which allows us to truly own our roles and focus on building a product of exceptional quality.

    Fahmi
    QA Lead
    Adam

    One of the best things about working at Sapaad is the culture, it truly stands out.

    It’s a place where you can easily approach the leadership team, share ideas, and have open conversations without layers of hierarchy. The environment feels more like a family than a workplace: supportive, collaborative, and filled with people who genuinely care about each other’s success.

    The flexibility of remote work allows us to manage our time efficiently and maintain a healthy balance between work and personal life.

    What makes it even more special is the transparency — no corporate politics, no micromanagement, just mutual trust and respect. You’re empowered to take ownership, make decisions, and grow.

    Truly grateful to be part of a team where the culture itself motivates you to do your best every day.

    Adam
    Business Head