{"id":121538,"date":"2020-04-30T00:00:00","date_gmt":"2020-04-30T00:00:00","guid":{"rendered":"https:\/\/www-review2.sapaad.com\/how-sapaad-is-empowering-the-fb-industry-during-covid-19-2\/"},"modified":"2026-01-12T06:33:25","modified_gmt":"2026-01-12T06:33:25","slug":"how-sapaad-is-empowering-the-fb-industry-during-covid-19-2","status":"publish","type":"post","link":"https:\/\/www-dr.sapaad.com\/us\/how-sapaad-is-empowering-the-fb-industry-during-covid-19-2\/","title":{"rendered":"How Sapaad is Empowering the F&amp;B Industry During COVID-19"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The recent outbreak of COVID-19 has significantly impacted industries worldwide. The Food &amp; Beverage sector, in particular, has found itself in the frontlines. As the world navigates through the crisis by practicing social distancing and limiting commercial activities \u2014 such as dining out \u2014 countless F&amp;B outlets are looking at a significant loss in revenue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Restaurants are seeking new ways to keep business going. At a time when people are encouraged to stay home, the strategic move is to shift their sales strategy to online and delivery. What started as a way to future-proof one\u2019s operations has now turned into a necessity to ensure business continuity amidst the pandemic \u2014 online ordering and delivery have become a new world order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For those caught off-guard by the unprecedented event, Sapaad&#8217;s fully-integrated solutions can help every restaurant seamlessly \u2014 and quickly \u2014 shift their operations to online ordering and delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Out-of-the-box solutions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad comes with a complete suite of models that can help F&amp;B businesses looking to set up or expand their delivery operations, including Sapaad.Online (<a href=\"https:\/\/www.sapaad.com\/us\/restaurant-online-ordering-system\/\" target=\"_blank\" rel=\"noopener\">Restaurant Online Ordering System<\/a>), Sapaad Connect (<a href=\"https:\/\/www.sapaad.com\/us\/restaurant-online-order-management\/\" target=\"_blank\" rel=\"noopener\">Restaurant Online Order Management<\/a>), Customer Relationship Management (<a href=\"https:\/\/www.sapaad.com\/us\/restaurant-crm\/\" target=\"_blank\" rel=\"noopener\">Restaurant CRM<\/a>), and <a href=\"https:\/\/www.sapaad.com\/us\/delivery-manager-for-restaurants\/\" target=\"_blank\" rel=\"noopener\">Home Delivery &amp; Driver Management<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Sapaad.Online<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">With <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-online-ordering-system\/\" target=\"_blank\" rel=\"noopener\">Sapaad.Online<\/a>, restaurants can create their online channel in minutes, complete with a beautiful web and mobile ordering experience, brilliant checkout, online payments, order tracking, and more. Sapaad.Online is fully-integrated with Sapaad and allows for effortless menu management and order fulfillment straight from Sapaad POS.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Sapaad Connect<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.sapaad.com\/us\/restaurant-online-order-management\/\" target=\"_blank\" rel=\"noopener\">Sapaad Connect<\/a> seamlessly integrates Sapaad POS to leading food ordering platforms \u2014 Zomato, Deliveroo, and Uber Eats. With this integration solution, restaurants can receive and process all orders \u2014 in-house or third-party \u2014 from one platform, eliminating the need for manual punching.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Customer Relationship Management (CRM)<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">With Sapaad\u2019s built-in <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-crm\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a>, restaurants receiving phone and online orders gain valuable customer insights, such as past orders, history, and addresses. Information from delivery customers \u2014 which are typically more comprehensive than their in-house counterparts \u2014 can be used to boost customer engagement and, ultimately, customer retention.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Home Delivery &amp; Driver Management<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.sapaad.com\/us\/delivery-manager-for-restaurants\/\" target=\"_blank\" rel=\"noopener\">Home Delivery Management<\/a> provides LIVE insights into delivery orders as they happen. With kitchen-to-doorstep management, restaurants can gain visibility into preparation, pick up, and delivery time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aside from orders, other aspects of the delivery operations can be optimized. Sapaad also provides a supplemental mobile application \u2014 called \u2018Delivery Assistant\u2019 \u2014 for restaurant drivers to help with deliveries. With the app, drivers can see which order to deliver next and to which location.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"http:\/\/www-review2.sapaad.com\/wp-content\/uploads\/2025\/10\/Blog-Article-Picture.webp\" alt=\"\" class=\"wp-image-43239\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Sapaad&#8217;s COVID-19 Initiatives<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We understand and empathize with the challenges currently faced by our customers in the F&amp;B. As part of our initiative to empower the industry that we service to mitigate the pandemic\u2019s effects, we\u2019re offering our out-of-the-box online and delivery solutions \u2014 fully-integrated with Sapaad POS \u2014 to affected restaurants in our global markets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We built Sapaad to constantly evolve and meet the growing needs of our customers and the F&amp;B industry. To further support this industry, we\u2019ve launched special business-boosting offers to ensure business continuity amidst these challenging times.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Singapore: 80% PSG Support + 20% on us = 100% FREE for one year<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re offering Singapore-based restaurants a complete out-of-the-box delivery solution to set up new revenue channels \u2013 Call-In and Online Ordering \u2013 FREE for one year.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This one-year offer consists of the essential tools to help set up new revenue channels, including <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-pos-system\/\" target=\"_blank\" rel=\"noopener\">Sapaad POS<\/a>, <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-online-ordering-system\/\" target=\"_blank\" rel=\"noopener\">Sapaad.Online<\/a>, <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-crm\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a>, <a href=\"https:\/\/www.sapaad.com\/us\/delivery-manager-for-restaurants\/\" target=\"_blank\" rel=\"noopener\">Home Delivery &amp; Driver Management<\/a>, <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-loyalty-program\/\" target=\"_blank\" rel=\"noopener\">Sapaad Loyalty<\/a>, and <a href=\"https:\/\/www.sapaad.com\/us\/kitchen-display-system\/\" target=\"_blank\" rel=\"noopener\">Sapaad KDS 2.0<\/a> \u2014 our next-generation kitchen display system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the Productivity Solutions Grant (PSG), businesses can receive up to 80% funding on their investment (subject to PSG approval) and we will cover the remaining 20%.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Singapore: Stay Healthy, Go Digital campaign in partnership with IMDA<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad stepped forward to join IMDA&#8217;s Stay Healthy, Go Digital campaign which supports Singaporean SMEs by making digitalization easily accessible during this exceptional period. As part of this campaign, we&#8217;re offering Singaporean-based restaurants our COVID-19 Digital Solutions Package to ensure business continuity.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10560 size-full\" src=\"http:\/\/www-review2.sapaad.com\/wp-content\/uploads\/2025\/10\/3-1.webp\" alt=\"\" width=\"1024\" height=\"600\"><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><em style=\"color: #808080;\">IMDA&#8217;s Note of Appreciation for Sapaad&#8217;s efforts in the &#8216;Stay Healthy, Go Digital&#8217; campaign.<\/em><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">The package consists of the essential tools to help restaurants seamlessly conduct their business online \u2014 including <a href=\"https:\/\/www.sapaad.com\/tour\/\" target=\"_blank\" rel=\"noopener\">Sapaad Cloud POS<\/a>, <a href=\"https:\/\/www.sapaad.com\/tour\/sapaad-online\/\" target=\"_blank\" rel=\"noopener\">Sapaad.Online<\/a>, <a href=\"https:\/\/www.sapaad.com\/tour\/call-center\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a>, <a href=\"https:\/\/www.sapaad.com\/us\/kitchen-display-system\/delivery-manager\/\" target=\"_blank\" rel=\"noopener\">Home Delivery &amp; Driver Management<\/a>, and <a href=\"https:\/\/www.sapaad.com\/sapaad-connect\/?videoplayer=true\" target=\"_blank\" rel=\"noopener\">Sapaad Connect<\/a> \u2014 free for a specific period.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">UAE: Sapaad.Online Lite &amp; Sapaad Connect, 4 Months Free<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To our existing customers in the UAE, we\u2019re offering <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-online-ordering-system\/\" target=\"_blank\" rel=\"noopener\">Sapaad.Online Lite<\/a> \u2014 the Lite version of our online ordering module \u2014 and <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-online-order-management\/\" target=\"_blank\" rel=\"noopener\">Sapaad Connect<\/a> absolutely free for four months (May 1st to August 31st 2020).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">UAE, Saudi Arabia, and Kuwait: COVID-19 Starter Pack, 3 Months Free<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We also have a special offer available to independent restaurants in the UAE, Saudi Arabia, and Kuwait that are starting out \u2014 whether recently opened or have upcoming launch dates \u2014 amid the pandemic. As the current business challenges have deeply affected their beginnings, we\u2019re offering a three-month \u2018COVID-19 Starter Pack\u2019 to give them a fresh head start.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our starter pack consists of the essentials to empower their restaurant business, including <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-pos-system\/\" target=\"_blank\" rel=\"noopener\">Sapaad Cloud POS<\/a>, <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-crm\/\" target=\"_blank\" rel=\"noopener\">CRM<\/a>, <a href=\"https:\/\/www.sapaad.com\/us\/delivery-manager-for-restaurants\/\" target=\"_blank\" rel=\"noopener\">Home Delivery &amp; Driver Management<\/a>, and <a href=\"https:\/\/www.sapaad.com\/us\/kitchen-display-system\/\" target=\"_blank\" rel=\"noopener\">Sapaad KDS 2.0<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instant &amp; Effortless Shift to Online &amp; Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Switching to online ordering and delivery in these difficult times is a powerful way to keep business going while also serving the community by encouraging people to stay safe at home yet connected through food. Sapaad&#8217;s quick go-to-market solutions are designed to help any restaurant business seamlessly build an efficient online and home delivery operation in as quick as 48 hours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Sapaad, we will continue to do our part in supporting the industry to overcome this pandemic and emerge stronger together.<\/p>\n\n\n\n<div class=\"ctaFooter\"><span style=\"font-size: 22px; text-align: center;\">Not using Sapaad yet?<\/span><br>\n<a href=\"https:\/\/www.sapaad.com\/us\/sapaad-trial\/\" target=\"_blank\" rel=\"noopener noreferrer\">Try Sapaad for FREE!<small>No risk. No credit card required. No obligation.<\/small><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>To support the food and beverage industry, Sapaad has launched special business-boosting offers to ensure business continuity amidst these challenging times.<\/p>\n","protected":false},"author":5,"featured_media":103863,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1879,3],"tags":[],"class_list":["post-121538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-grants-and-subsidies"],"acf":[],"_links":{"self":[{"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/posts\/121538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/comments?post=121538"}],"version-history":[{"count":1,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/posts\/121538\/revisions"}],"predecessor-version":[{"id":121539,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/posts\/121538\/revisions\/121539"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/media\/103863"}],"wp:attachment":[{"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/media?parent=121538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/categories?post=121538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/tags?post=121538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}