{"id":121397,"date":"2022-03-31T00:00:00","date_gmt":"2022-03-31T00:00:00","guid":{"rendered":"https:\/\/www-review2.sapaad.com\/whats-new-in-sapaad-march-2022-round-up-2\/"},"modified":"2025-11-10T11:19:42","modified_gmt":"2025-11-10T11:19:42","slug":"whats-new-in-sapaad-march-2022-round-up","status":"publish","type":"post","link":"https:\/\/www-dr.sapaad.com\/us\/whats-new-in-sapaad-march-2022-round-up\/","title":{"rendered":"What\u2019s new in Sapaad: March 2022 round up"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We\u2019re rounding up the first quarter of 2022 with an array of new features and enhancements to improve your Sapaad experience and that your customers\u2019 with your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case you missed it, here are a few highlights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"kiosk-arabic\"><strong>Sapaad.com, Sapaad POS, and Sapaad Kiosk, now in Arabic<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad now offers its website, POS, and Kiosk-ordering services in Arabic!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For KSA subscribers, Sapaad.com is set to Arabic by default while <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-pos-system\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad POS<\/a> offers Arabic translations for Walk-in, Dine-in, and CRM modules. The feature can be activated by selecting the Arabic language option from the side menu of the home page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.sapaad.com\/us\/restaurant-kiosk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad Kiosk<\/a> subscribers will be able to promote convenient contactless experiences for Arabic-speaking customers, automate ad displays and promotions, and free up on-premise staff for critical in-store tasks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recently showcased Sapaad Kiosk\u2019s latest updates at <a href=\"https:\/\/www.sapaad.com\/us\/meet-sapaad-at-foodex-saudi-2022-in-jeddah\/\" target=\"_blank\" rel=\"noreferrer noopener\">Foodex Saudi Expo 2022<\/a>, which took place from February 28 to March 3 in Jeddah, KSA. Sapaad Kiosk is also available in Spanish and Mandarin, as well as English.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" src=\"https:\/\/www-review.sapaad.com\/wp-content\/uploads\/2022\/03\/0331-Product-Updates-Email-Banner.png\" alt=\"\" class=\"wp-image-19432\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"new-payment-partners\"><strong>Sapaad welcomes payment partners Omise, Adyen, and Geidea<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.sapaad.com\/us\/restaurant-online-ordering-system\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad.Online<\/a> has added three more international brands to its roster of payment gateway partners: Omise, Adyen, and Geidea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Omise accepts online payments from various channels including social commerce, while Adyen offers the benefit of online and in-person payments. Sapaad\u2019s payment partnership with Omise is initially available in Singapore, while Adyen payments via Sapaad are available globally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad&#8217;s native POS, in addition to Sapaad Kiosk, also supports payments from Geidea customers in Saudi Arabia.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"deliverect\"><strong>Digital menus available with Sapaad Direct Lite<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad subscribers can now generate and share their own restaurant digital menus via QR code \u2013 a feature that\u2019s available on <a href=\"https:\/\/www.sapaad.com\/activate-sapaad-direct-lite\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad Direct Lite<\/a>, which comes free of charge for all Sapaad users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Subscribers can also enable contactless ordering through the same menu by upgrading to the <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-qr-ordering\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad Direct<\/a> Pro Plan.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"offline\"><strong>Order aggregation with Deliverect<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad is now a POS partner with Deliverect, a Europe-based online ordering aggregator. This partnership enables our POS users to consolidate and process payments from additional online ordering platforms available through Deliverect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders made through Deliverect will show on Sapaad POS sales reports, even for online ordering aggregators who are not direct partners with Sapaad.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"label-printer\"><strong>Enhanced Offline Mode<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve made significant coding improvements to our Sapaad platform to enhance its performance in offline mode.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.sapaad.com\/us\/restaurant-qr-ordering\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad Direct<\/a>\u2019s POS module for walk-in customers as well as our iOS tablet application can now take orders in offline mode \u2014 and will sync with online restaurant records once Internet service is turned on or restored.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This protects the integrity of your records in case of Internet disruptions and minimizes order inconvenience to customers.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"google-maps\"><strong>Improved Label Printer support<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad\u2019s latest <a href=\"https:\/\/www.sapaad.com\/us\/linerless-printing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Label Printing<\/a> service update offers added iOS and Android support for the Brother QL-820NWB Lined Label Printer and Fujitsu\u2019s FP-2000CL Linerless Label Printer. Labels, invoices, and kitchen order tickets can be issued at any designated printer that is set up and connected to Sapaad\u2019s <a href=\"https:\/\/www.sapaad.com\/us\/cloud-label-printing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cloud Print Agent<\/a>.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zatca\"><strong>New Delivery Zone Mapping features<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad.Online has improved its Delivery Zone mapping features on Google Maps for users in Malaysia, the UK, and the KSA. Restaurants will be able to visualize, map, and optimize new delivery areas according to postal code alongside existing delivery locations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This enhancement will enable customers to search for restaurants\u2019 nearest locations via postal code or name of the postal code location.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zatca\"><strong>Sapaad welcomes City Hall Mall, its newest partner for Sapaad Mall Adapter<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Singapore Sapaad subscribers located in City Hall Mall can now connect their POS to the mall&#8217;s server via <a href=\"https:\/\/www.sapaad.com\/us\/mall-adapter\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad Mall Adapter<\/a>. This feature allows mall tenants to format and automate daily GTO sales reporting and comply with mall sales and tax reporting requirements.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zatca\"><strong>Custom delivery charges are available for all Sapaad customers<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">You can now set different delivery charges for different areas using <a href=\"https:\/\/www.sapaad.com\/us\/delivery-manager-for-restaurants\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad Delivery Manager<\/a>. Rates can be adjusted for long-distance locations, lowered, or even removed as part of a \u201cNo Delivery Charge\u201d promo to encourage sales.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zatca\"><strong>SMS notification feature and token numbers are supported in Sapaad Direct<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Customers who order through <a href=\"https:\/\/www.sapaad.com\/us\/restaurant-qr-ordering\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sapaad<\/a><a href=\"https:\/\/www.sapaad.com\/us\/restaurant-qr-ordering\/\" target=\"_blank\" rel=\"noopener\"> <\/a><a href=\"https:\/\/www.sapaad.com\/us\/restaurant-qr-ordering\/\" target=\"_blank\" rel=\"noreferrer noopener\">Direct<\/a> can now receive updates on the status of their order through SMS. Individual token numbers are now indicated in every SMS, reducing the risk of picking up the wrong order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This feature can be activated by Sapaad subscribers who enable the SMS module on their POS. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zatca\"><strong>Full compliance with ZATCA e-Invoicing in Saudi Arabia<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad is now fully compliant with Saudi Arabia\u2019s Zakat, Tax and Customs Authority (ZATCA) guidelines on e-invoice issuing and processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sapaad customers in KSA can generate QR-coded, Arabic language e-Invoices in regular or simplified format, and grant ZATCA direct access to critical financial information in accordance with local tax rules and regulations.  <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"others\"><strong>Performance enhancements &amp; fixes<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sapaad Direct has added a new menu feature that reduces menu file sizes, allowing it to load and sync faster after every update.<\/li>\n\n\n\n<li>Sapaad subscribers with multiple outlets can set individual store timings in 12- or 24-hour formats.<\/li>\n\n\n\n<li>The Delivery Manager now features a \u201cNew Orders\u201d tab that helps filter and locate new delivery orders.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introducing Arabic language capabilities, new payment partners, free QR-based contactless menus, a partnership with Deliverect, enhanced offline mode, and more!<\/p>\n","protected":false},"author":5,"featured_media":105763,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1374],"tags":[261,262,263,264,265,266,274],"class_list":["post-121397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-updates-ae","tag-adyen-my","tag-arabic-language-my","tag-deliverect-my","tag-geidea-my","tag-localization-my","tag-omise-my","tag-sapaad-kiosk-sg"],"acf":[],"_links":{"self":[{"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/posts\/121397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/comments?post=121397"}],"version-history":[{"count":2,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/posts\/121397\/revisions"}],"predecessor-version":[{"id":126251,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/posts\/121397\/revisions\/126251"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/media\/105763"}],"wp:attachment":[{"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/media?parent=121397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/categories?post=121397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www-dr.sapaad.com\/us\/wp-json\/wp\/v2\/tags?post=121397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}